To ensure the highest level of data integrity and confidentiality, Mastercard requires all our customers to use SFTP/SSH with enhanced security requirements. This includes using longer keys to strengthen encryption and ensure the safe transmission of information. Mastercard requests its customers to update their systems according to the new security requirements.
All applications currently hosted by Nets will be transferred to Mastercard Payment Solutions' new data center. The work has begun and should be completed during the third quarter of 2024.
New key length
To continue using the services of Mastercard Payment Service, a public key and a private key are required. This is a key pair that ensures that only the correct user can lock into, retrieve from, or submit files to their file mailbox. If you currently use a security key with a shorter length than what is required, you will lose contact with your sFTP user after migration. As a result, files to and from Mastercard Payment Services will no longer be accepted or processed.
It is important that you consider the following when handling your security keys:
What do you as a customer have to do?
QuestionsDo you have any questions? These can be addressed to: email@example.com